Breaking Down Silos: How Megadata Gave Infinite Care a Unified View

"It's hard to even know how I was able to master that before Megadata." That’s what Renee Pruzansky, VP of Strategy and Business Development at Infinite Care, says about the difference Megadata has made in her work. After 15 years in the long-term care industry, navigating everything from manual reports to fragmented software solutions, she’s finally found a tool that doesn’t just provide data—it delivers clarity.

‍

‍

The Data Struggle: From Deserts to Overload

“For years, I remember having to look at manual reports... and trying to piece together the story by myself. And that was not very pleasant,” Renee recalls.

She describes the industry’s evolution from a time when there was a complete lack of accessible data to an era of overwhelming information that lacked integration.

“There were also a lot of disparate software out there that were helping you in different areas, but they didn’t connect or communicate. So you're still spending your time trying to really manage your specific buckets that you're responsible for utilizing all different softwares. And that was just a nightmare.”

Enter Megadata: The Missing Piece

Then came Megadata. Unlike previous solutions, it wasn’t just another software that spit out numbers—it told the full story.

“When I first looked at Megadata, I saw that there were a lot of things that were connected and no longer siloed. So that was very encouraging.”

Megadata’s interactive dashboards gave her team real-time visibility into census trends, staffing challenges, and clinical opportunities.

“Now I have that at my fingertips. I can spend my time and effort actually pivoting and moving towards where I need to for a solution.”

From Guesswork to Strategy

With Megadata, Infinite Care has been able to pinpoint where they’re excelling and where they need to improve. For Renee, the census dashboards have been a game-changer.

“I do love the census dashboards. I think it has really contributed to our success understanding where our referrals come from, understanding our flow of admissions and discharges.”

But it’s not just about numbers—it’s about impact.

Megadata’s insights helped Infinite Care improve rehospitalization rates by identifying trends early and addressing them before they became major issues.

“I don't think we realized what an impact we made until we were looking at our end of month metrics with Megadata and saw a profound change.”

A True Partner, Not Just a Product

Beyond the technology, Renee highlights the partnership Megadata's customer success team brings to the table.

“When you have Sharon, for example, on speed dial and constantly asking for custom reports, it's very meaningful.”

This level of responsiveness has been crucial. Instead of forcing her team to adapt to rigid software, Megadata adapts to the organization’s unique needs.

“They really were able to relay it the way I needed it.”

A Secret Weapon (That’s No Longer a Secret)

When Renee introduces new team members to Megadata, the reaction is always the same: shock and excitement.

“I think my favorite thing to do is show a new corporate team member what Megadata can do and just really show them the access to information that they have. And I love how their eyes light up and say, ‘Can you really do that?’”

And when she talks to industry colleagues, she sees a clear divide:

“It’s pretty much divided into two categories in our industry: people that are in the know and using Megadata, and people that aren’t really aware of the stretch and how much it really accomplishes.”

Bottom Line: If You’re Not Using Megadata, You’re Falling Behind

For Renee, the decision is clear.

“Megadata has been a real force and foundational in our strategy and in our success. And the reason I say that so boldly is because you have to be able to process information, and you have to be able to pivot. It has to help you focus on where you need to focus. And that's exactly what it's done for us in many different areas.”

‍